We use browser cookies to help improve website performance, enhance your experience and understand how our website is used.

FAQs

Your strata management questions answered

Strata management involves levies, by-laws, insurance, repairs, meetings and shared property responsibilities. This FAQ helps owners, committees and residents find clear answers and navigate the next step.

Strata basics
Strata fees, levies and funds
Body corporate and owners corporation
Committees and governance
Changing strata managers
Types of strata communities

Strata insurance
By-laws and scheme rules
Maintenance and repairs
Developers and strata setup
Support and working with Bright & Duggan

Strata basics

Strata fees, levies and funds

For a full explanation of owner contributions, read our strata levies guide

Body corporate & owners corporation

Strata insurance

For a full overview of cover, exclusions and owner responsibilities, read our strata insurance guide

By-laws and scheme rules

For a full breakdown of scheme rules, common issues and state differences, read our strata by-laws guide

Maintenance and repairs

For a full breakdown of repair responsibility, common property and owner obligations, read our strata maintenance and repairs guide

Your strata management questions answered

Strata basics

What is strata?

What is strata management?

What is a strata manager and what do they do?

What is strata title?

What is the difference between strata title and community title?

Strata fees, levies and funds

What are strata fees and levies?

What do strata fees usually cover?

How much are strata fees and why do they vary?

What is a special levy used for?

What should owners check on a strata levy notice?

What happens if strata levies are not paid?

Body corporate & owners corporation

What is a body corporate?

What is an owners corporation?

What is the difference between a body corporate and an owners corporation?

What do body corporate fees cover?

Does body corporate include building insurance?

What are owners corporation fees?

Strata insurance

What is strata insurance?

What does strata insurance cover?

Do I need home or contents insurance if I live in strata?

Does strata insurance cover water damage?

Who manages a strata insurance claim?

By-laws and scheme rules

What are strata by-laws?

What do strata by-laws usually cover?

How do I find strata by-laws?

Are strata by-laws the same in every state?

What are body corporate by-laws?

What are owners corporation rules?

Can strata by-laws be enforced?

Can Bright & Duggan help with strata by-law questions?

Maintenance and repairs

Who manages repairs in a strata property?

What is common property in strata?

Who decides whether a repair is strata or owner responsibility?

How are strata maintenance costs paid?

What should owners do before arranging their own repair?

How do I report a strata maintenance issue?

What should I do in a strata emergency?

Committees and governance

Who makes decisions in a strata scheme?

What is the role of a strata committee?

What happens at an AGM in strata?

How does a strata manager work with the committee?

What decisions need owner approval in strata?

What happens at a strata meeting?

Can owners vote by proxy?

Changing strata managers

Can you change strata managers?

When should you consider changing strata managers?

How do you change strata managers?

How do you choose a strata manager?

What happens during a strata management handover?

How much does strata management cost?

Types of strata communities

What types of strata communities does Bright & Duggan manage?

What is residential strata management?

What is mixed-use strata management?

What is commercial strata management?

What is industrial strata management?

What is lifestyle community strata management?

Developers and strata setup

When should developers think about strata management?

What support can a strata manager provide before handover?

Can Bright & Duggan support mixed-use and complex developments?

Support and working with Bright & Duggan

Does Bright & Duggan provide strata management services across different states?

How do I contact my strata manager?

What happens in a strata emergency outside business hours?

How do I log in to the owner portal?

How can I pay my strata levies?

How do I contact Bright & Duggan about my account or documents?