Meta title Strata Insurance Guide: Cover, Claims & Responsibilities

Bright & Duggan Group Pty Ltd (referred to as Bright & Duggan, we, our or us) includes Bright & Duggan and its subsidiary companies.

This Privacy Policy applies to all Bright & Duggan businesses unless that business has adopted its own separate privacy policy.

This means that this Privacy Policy applies to:

a. Bright & Duggan Property Group Pty Ltd | ABN 63 633 379 629
b. Bright & Duggan Pty Ltd | ABN 32 001 554 650
c. Bright & Duggan (ACT) Pty Ltd | ABN 96 144 703 435
d. Bright & Duggan (Hunter) Pty Limited | ABN 39 628 534 485
e. Bright & Duggan (QLD) Pty Ltd | ABN 23 115 369 858
f. Bright & Duggan (VIC) Pty Ltd | ABN 14 153 626 432
g. Bright & Duggan Facilities Management Pty Ltd | ABN 99 651 264 569
h. Active Building Management | NZBN 942 905 3111 579
i. Adpen Strata Pty Limited | ABN 69 164 283 087
j. Advanced Community Management Pty Limited | ABN 18 121 978 130
k. AM Strata (Australia) Pty Limited | ABN 77 675 137 121
l. AM Strata Pty Limited | ABN 63 132 153 578
m. Brisbay Pty Ltd | ABN 21 117 238 892
n. Cambridge Management Services Pty Ltd | ABN 67 097 303 752
o. Cambridge Management Services (Hunter) Pty Limited | ABN 33 628 534 458
p. Capitol Strata Management (Holdings) Pty Ltd | ABN 95 606 973 773
q. Capitol Strata Management (Brisbane) Pty Limited | ABN 93 606 974 510
r. Capitol Strata Management (Gold Coast) Pty Limited | ABN 45 606 975 179
s. Capitol Strata Management (Redcliffe) Pty Limited | ABN 91 606 976 121
t. Change Strata Management Pty Ltd | ABN 65 123 332 687
u. CMS Holdings (Mirvac) Pty Limited | ABN 76 122 843 065
v. Northshore Strata Management Pty Limited | ABN 50 635 342 504
w. Place Portfolio Solutions Pty Ltd | ABN 56 672 285 086
x. Professional Building Management | ABN 74 615 105 550
y. Shift Facilities Management Pty Limited | ABN 73 124 294 140
z. SSKB Body Corporate Management Pty Ltd | ABN 59 100 137 862
aa. SSKB Executive Services Pty Ltd | ABN 47 100 074 628
bb. SSKB Holdings Pty Ltd | ABN 59 100 073 872
cc. Strata Consulting Pty Ltd | ABN 17 076 320 413
dd. SSKB Tax Compliance Pty Ltd | ABN 56 118 610 736
ee. Star Building Management Services Pty Ltd | ABN 80 054 260 383
ff. Stewart Silver King & Burns (Brisbane) Pty Ltd | ABN 49 078 545 329
gg. Stewart Silver King & Burns (Gold Coast) Pty Ltd | ABN 88 069 399 864
hh. Stewart Silver King & Burns (NSW) Pty Ltd | ABN 30 098 060 952
ii. Stewart Silver King & Burns (Sunshine Coast) Pty Ltd | ABN 25 010 953 054
jj. Stewart Silver King & Burns (Victoria) Pty Ltd | ABN 64 114 836 172
kk. Stewart Silver King & Burns Pty Ltd | ABN 35 138 492 556
ll. Structure Building Management Pty Ltd | ABN 59 612 277 853
mm. Waratah Building Management Pty Limited | ABN 87 159 634 152
nn. Your Local Strata (Holdings) Pty Limited | ABN 53 669 192 509
oo. Your Local Strata Inner West Pty Limited | ABN 14 618 617 548
pp. Your Local Strata Southern Pty Limited | ABN 48 628 421 045
qq. Your Local Strata Sydney Pty Ltd | ABN 73 657 218 347

We may disclose your personal information to members of the Group, our related entities and third parties that provide products and services to us or to you through us.

Types of information we collect

Some examples of personal information we may collect include:

Name
Address
Contact details (such as telephone numbers and email addresses)
Date of birth
Job title
Identification details (such as visa and work permit status, driver's licence and/or passport details)
Financial information
Payment details

How we collect and hold your personal information

We only collect and hold personal information by lawful and fair means.

We may collect personal information about you in a range of different ways, including when you:

Contact us by telephone.
Send us correspondence.
Visit and interact with our website.
Apply for employment with us.
Provide information in connection with the financial or professional services we provide.
Meet with us in person, including networking events, education sessions or one-on-one meetings.

We take reasonable steps to hold personal information securely and protect it from unauthorised access.

Your information may be stored in either physical or electronic form on our IT systems.

Where stored electronically, we take reasonable security measures to protect information against modification, disclosure or misuse, including:

Physical security controls.
Password protection.
Internal and external firewalls.
Intrusion detection systems.
Network monitoring.
Anti-virus software.

We also endeavour to ensure our service providers maintain appropriate security measures for their electronic systems.

Disclosure to overseas recipients

We may, where permitted by law, share or disclose your personal information with recipients outside Australia.

Where practical, we will notify you of the countries in which your personal information may be transmitted or disclosed.

At present, personal information is stored only on servers located in Australia.

Bright & Duggan may transfer your personal information to overseas countries, including but not limited to the Philippines and India, where necessary to perform one or more of our business functions or activities.

In these circumstances, we take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles.

Personal information may also be disclosed to external service providers engaged by Bright & Duggan to assist in delivering our services. For example, this may include outsourcing contractors or individuals located in India who perform services on behalf of Capitol or other Bright & Duggan businesses.

Where personal information is disclosed to an external party, Bright & Duggan will take reasonable steps to ensure that the information is treated confidentially and handled in accordance with the Australian Privacy Principles.