Important: Credit Card Payment Changes

Why am I receiving this information?

What is changing?

Why can't the surcharge just be charged to the person using the credit card?

Why has Bright & Duggan decided to remove credit card payments by default?

Does this mean my building can no longer accept credit card payments?

Who makes the decision?

How will the decision be made?

When will committee members receive the voting notice?

What will committee members be asked to vote on?

What costs are involved if a scheme continues accepting credit cards?

Who ultimately pays these costs if cards continue to be accepted as a payment method?

I pay by credit card to earn reward points. What happens if the scheme removes this option?

What payment methods will remain available?

I do not use a credit card to pay levies. Does this affect me?

What happens if the committee votes to continue accepting credit cards?

What happens if the committee votes to continue accepting credit cards?

What happens if the committee votes not to continue accepting credit cards?

What happens if the committee does not respond?

Can a scheme change its decision in the future?

Why is Bright & Duggan handling this in this way?

I am not on the committee. Can I vote?

I am a committee member and have questions before voting. What should I do?

Can we wait and include this vote at our next VOCM?

Is it legal for the Owners Corporation / Body Corporate to pay these card processing costs?

Is Bright & Duggan making a profit from these costs?

Why can't the cost simply continue to be charged to the owner using the credit card?

Is Bright & Duggan recommending that committees vote one way or the other?

Key Dates

Our Commitment