great strata management
starts with great customer service
At Bright & Duggan Strata Management Sydney we place you, the customer, first and foremost in everything we do.
It’s the principle around which the company was first built back in 1977.
And this unchanged customer-first approach has gained us the enviable position of market leader and employer of choice in our industry.
Excellence in customer service forms the basis for our hiring policy. And it’s how our staff members earn their bonuses each year.
So it should come as no surprise that we are the only strata management company in Australia to have been certified by the Customer Service Institute of Australia (CSIA).
Supporting your property
Your property is your most import asset. And at Bright and Duggan we treat it as such.
We also know you've got a busy lifestyle and that all you want is a simple, hassle-free strata solution that gives you peace-of-mind knowing that all your living essentials are being taken care of quickly and efficiently.
We pride ourselves on the way we look after each and every one of our over 1,000 strata schemes that we manage across four regions of Sydney;
- North Shore - via our Crows Nest office
- Sutherland Shire - via our Cronulla office
- Northern Beaches - via our Dee Why office
- Eastern Suburbs - via our Rose Bay office
So whether your strata scheme is large or small, we'd love to help you devise a Strata Management solution that works for you. We currently manage properties with strata schemes as small as just 2 lots right up to grand estates comprising over 1,600 lots.
At Bright and Duggan Strata Management, we really are passionate about being the best at what we do. We've spent over 39 years developing and customising strata management products and services to meet your needs.
With over 75 professional strata managers focused on giving our customers the very best advice and service, you can be confident of the important things:
- You'll be listened to.
- Your questions get answered.
- And your needs will be met
thinking of changing strata managers
At Bright and duggan We have made the process of changing strata managers really easy. our team of professional strata managers are dedicated to providing you with the best service so you can be sure your property is in good hands.
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bright and duggan executive committee education forum on the new NSW strata legislation
Bright and Duggan recently held an executive committee education forum to explore what the new NSW strata legislation will mean to owners.
bright and duggan named strata management business of the year for the second year running
We're humbled and flattered to have recently been awarded the top honour at the 2016 Strata Community Australia Awards. Bright and Duggan was named "Strata Management Business of the Year" (Large Business) for making a significant contribution to the strata industry and to our clients.
We see this recognition (from the peak membership body for strata managers, service providers and owners in the strata sector) as validation that our customer-centric approach is having a positive effect. Not only on the industry but, more importantly, on our customers.
This approach is epitomised by a very proud and exceptional member of our team, Alex Borzilo, who was crowned “Strata Manager of the Year” at the same award show. Well done Alex.
Your property is your most important asset. At Bright and Duggan Strata Management we treat it as such.