About Us

Strata is first and foremost a service industry and at Bright & Duggan, not only do we fully embrace this fact – we pride ourselves on it. As Australia’s strata leader,  Bright & Duggan provides the best in class services to strata and community schemes of all sizes.

In 1977, Phil Duggan and Ray Bright started their humble strata management business based on the traditional family values of respect, dignity and courtesy.

Our founders believed in exceptional customer service and treating their customers as part of our business family.

Over 40 years later, our approach has not changed.

Our secret and our passion is always you. Our customer.

We are passionate about being the best strata managers we can be for you. That will never change.

1977

year established

100+

strata professionals

300+

staff members

25+

industry awards

Our Values

We aim to be the No. 1 customer focused strata management company in Australia.

The foundations of our business. Our actions are driven by:

Supportive
Honest
Authentic
Visionary
Fun
#Bebetter

Products and Services

Our standard strata management services include the following statutory and building management functions:

Money and finance management

  • Generate and send levies
  • Monitor levy payments and arrears
  • Pay scheme creditors
  • Monthly bank reconciliation
  • Keep annual accounts
People Management

  • Managing owners and tenants
  • Dealing with correspondence
  • Providing advice
  • Resolving conflicts
  • Supporting strata living

Meeting management

  • Arranging meetings
  • Attending and chairing meetings
  • Issuing agendas
  • Preparing minutes
  • Ensuring compliance

Repairs management

  • Arranging repairs and maintenance
  • Coordinating tradesmen
  • Arranging quotes
  • Issuing work orders
  • Managing major works (under specific instructions)

Asset management

  • Arranging reports
  • Providing compliance advice
  • Coordinating inspections
  • Maintain registers
  • Place insurances and processing claims
  • Building and rule registration and processing

Contact Us

Head office

Ground Floor, 37 - 43 Alexander Street
CROWS NEST NSW 2065
Phone: 02 9902 7100
Fax: 02 9439 6443
customercare@bright-duggan.com.au

Mailing Address
PO Box 281
CROWS NEST NSW 1585

 

Bright & Duggan National Network

Business Hours
9:00am - 5:00pm

24 / 7 Emergency After Hours Service

Phone 1300 092 863

 

 

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