Please be advised that our office is closed from 21 December 2023 to 8 January 2024.
Please consider the turnaround time as shown below when ordering your certificate as we cannot guarantee it will be issued before office closure.
We recommend where possible, to have applications submitted by COB 15 December 2023 to ensure your request may be processed before our Christmas office closure.
Emergencies can happen at any time, and it’s helpful to know what qualifies as an urgent repair. Issues that threaten safety or could lead to significant damage, like a burst pipe or electrical faults, fall into this category. If you have an emergency repair...
Following Cyclone Alfred, repairs will fall into three categories—temporary, insurance-based, and standard maintenance. Each case is unique and will be assessed individually. Below is an outline of what to expect: 1. Make Safe: In the first instance when...
We hope you and your community are safe following the impacts of Ex-Tropical Cyclone Alfred. Our thoughts are with everyone affected during this challenging time. In response to the cyclone’s destruction, our dedicated national emergency response team, in...
We understand that this is a challenging time, and our thoughts are with you and your community. We have a national network ready to assist you and are responding to all urgent Cyclone Alfred enquiries promptly. Please inform us of any repair work and we will escalate...
General Safety Measures ➡️ Secure Loose Items – Outdoor furniture, umbrellas, and any unsecured objects in common areas, balconies, and on pool decks should be tied down or stored. ➡️ Stormwater and Drainage Checks – Ensure that gutters, downpipes, and drains are...
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